Welcome to our community! Here is some of what you need to know about moving in, available facilities, and getting integrated as a unit owner at Newcastle Manor.

The Association

By purchasing a unit in our building, you have become a member of the Newcastle Manor Homeowners Association, with rights and obligations attached.

The Association and its managers are responsible for maintenance of the common areas, and for enforcement of rules to ensure harmonious and safe living. You are responsible for maintenance and repair of everything inside your own unit. Click here (opens in a new window/tab) for information on maintenance, repair, and replacement responsibilities.

The Association is funded by your monthly dues. The Association uses this money to pay for common area maintenance costs and to improve the value of our shared property.

The Board of Directors is comprised of seven of your fellow unit owners, who work as unpaid volunteers.

Our professional managing agent is King George Property Management, located nearby in Sherman Oaks. King George Property Management assists the Association only with the Association's tasks, and is not the manager of your unit or your renters.

The Association has full-time employees on site during the day to perform maintenance on the common areas. They answer to Association officers and agents, however, and not to owners or residents. For any customer service requests, contact the managing agent.

Please click here to read more about Roles and Responsibilities.

Documents

During the escrow process, you should have received, at a minimum, a copy of:

1. Covenants, Conditions, and Restrictions (CC&Rs)
2. By-Laws
3. Rules and Regulations

If not, you may click here to view or download these documents. Please note you are bound to the terms of these documents upon purchase of your unit, whether or not they were given to you by the seller. If you have any problems with not having received these documents before completing your purchase, you must take this up with the seller, as the Association was not a party in the transaction.

Utilities

You are responsible for the following services in your unit. Please contact your provider(s) as soon as possible to ensure your services will be set up in time. For each of these, you will set up your own accounts and billing. The Association is not involved in providing any of these services. Providers are listed in alphabetical order, and listings here do not imply endorsement by the Association.

1. Electricity, provided by Los Angeles Department of Water and Power.
2. Telephone, available from AT&T or Spectrum (formerly Time Warner Cable).
3. Internet, which is available from AT&T or Spectrum.
4. Paid television, available from DIRECTV, DISH Network, or Spectrum.

Note also:

• The Association pays all water bills, including water used inside units.
• There is no natural gas service in units. 

If your unit is in Building 5349 or 5403 (west side of Newcastle Avenue), hot water is provided for the entire building by a single boiler, which is maintained by the Association. If your unit is in Building 5400 or 5414 (east side), each unit has an individual water heater, which you are responsible for maintaining, and which may or may not be inside the unit.

Heating and Air Conditioning

There is nothing you need to do as a new owner related to heating and air conditioning, apart from anything your inspector may have identified. We will cover some basic information here about how these systems work, though, because the split responsibility for heating and air conditioning is often the cause of confusion.

Heat in your unit is provided by equipment entirely within your unit, which is your responsibility to maintain and repair.

Air conditioning is provided through a building-wide chilled water system. Each building has a chiller on the roof and a system of pipes to bring cold water to every unit through branch pipes in the ceilings. A fan coil system in each unit blows air over coils of cooled water pipes, cooling the air and pushing it through your ducts and into each room. Your thermostat controls whether your blower is on or off; it does not control the temperature or flow of the water.

• The chiller and chilled water delivery pipes are maintained by the Association, up to where the pipes branch to enter your fan coil unit. You are responsible for the branch pipes and valves.
• The fan coil system, your air filters, and the condensate removal system are all your responsibility to repair and maintain.

Click here for more information about air conditioning.

Keys / Gate Opener

The seller of your unit should provide you with whatever keys or openers they have to the facilities.  Here are what you should have, and how to get what you're missing:

• Building Keys: The same key opens the lobby door, as well as entry from the parking lots, for all four buildings.  If you need extras, you can get them from the managing agent for $15 each.
• Gym/Sauna Keys: If you need a gym key, you can get one from the managing agent for $15.
• Parking Gate Opener: If you did not get a gate opener from your seller, you can purchase a universal gate opener, such as this one from Home Depot, or anything that supports a Linear Multicode signal type. To get information on how to program it, contact the managing agent.
• Mailbox Key: If you did not get a mailbox key, you will need to contact a locksmith to re-key or replace the lock at your expense. Although the mailboxes are in a common bank in the lobby, the Association is not responsible for locks on individual unit mailboxes, and does not maintain copies of mailbox keys.

Entry System for Visitors

Each building features a digital directory and intercom at the front door. To make changes, the unit owner must contact the managing agent. A local phone number is required (area codes 818, 310, 424, 323, and 747 only). You must also provide the name of the tenant who is moving out, or specify that you are a new owner if you're the resident.

Visitors cannot see a resident's unit number or phone number when scrolling through names. When a visitor dials a resident from the front door, the resident may answer the phone, and then can open the front door of the building by pressing 9 (if 9 doesn't work, try *9).

Parking

Each unit has one or two parking spaces assigned.  Assignment of parking spaces is not controlled by the Association. The parking spaces are part of your property, and may even appear on your title deed. Regardless, the seller of your unit should have provided you information on which parking spaces are yours. If not, contact the managing agent.

Click here for more information about parking (opens in a new window or tab).

Moving

The Association assesses a fee of $300 for each move-out and move-in, payable by the owner, whether it be the owner or tenants who are moving. This is to fund the Association's budget allocated to fixing damage to walls, stairways, and walkways from the moving process. This fee is not charged, however, when tenants move in or out with no change in ownership, so long as the Association is notified of the move in advance, so that the areas between your unit and the ingress/egress points can be examined before and after the move for damage. In any case, damage caused during the moving process is still subject to imposition of a reimbursement assessment on the unit owner for actual costs of repair. 

For change of ownership, payment of the move-in/move-out fee is usually addressed in escrow closing documents. If not, contact your real estate agent or escrow company. Failure to include this in your escrow closing costs will not relieve you of your obligation to pay the move-in fee after closing.

For the day of your move, instruct your movers to position the moving truck in the driveway of the parking lot near one of the side or rear entry doors. If you have renters, be sure to tell them as well. Moving through the lobbies is a violation of rules and may result in fines assessed, in addition to assessments for actual damage done in the lobby, on top of any $300 move-in or move-out fee.

Moving hours are 8:00 a.m. to 6:00 p.m., Monday through Friday, and 9:00 a.m. to 5:00 p.m. on Saturdays and Sundays.

Renters

If you are going to rent your unit, please note there are many provisions in the Rules and Regulations that you must be aware of. Some of the most significant are:

1. You are accountable for your tenants following the Rules and Regulations. The Association does not have any relationship to your tenants, so fines for violations of any rules on the part of your tenants will be charged to you.
2. When a lease ends and your tenant moves out, and a new tenant moves in, this will result in an assessment of a $300 moving fee for tenants moving out, and for moving in; however, if you inform the Association in advance of each move so that the areas between your unit and the egress points can be observed, the fee will not be imposed. Any damage caused during the moving process is still subject to imposition of a reimbursement assessment for actual costs of repair. 

Review the Rules and Regulations for other provisions you should be aware of as a landlord, and contact the managing agent if you have questions, or contact the Board to provide feedback on our policies.

Facilities

Newcastle Manor is made up of four buildings: 5400, 5403, 5414 and 5349. Below are the facilities available in each:

• Laundry: There are two laundry rooms in each building. The laundry facilities include washers and dryers that are all coin operated (quarters); they may also be operated with a mobile app through which you can pay by credit card. There are no change machines so come prepared with enough quarters.
• Pool, spa, and barbecue: Each building has a pool, spa (sometimes called a jacuzzi), and barbecues in the rear courtyard area, with a guest bathroom nearby.
• Sauna: Each building has saunas and bathrooms at the rear, accessible using the gym/sauna key.
• Gyms: We have two gyms, with one each in Buildings 5349 and 5400 (that is, one on each side of the street). To use the gyms, you only need the gym/sauna key for entry.
• Meeting Rooms: We have two community meeting rooms, with one each in Buildings 5403 and 5414 (one on each side of the street). To reserve a meeting room, contact the managing agent.
• Elevators: Each building has one elevator. It is located in the entry hallway near the pool, and is accessible from the parking lot without needing to traverse any stairs. The elevator gives access only to units that are on the parking lot side of the building. If you have a second-floor unit on the opposite side, as you already know, it is accessible only by stairs.
• Mail: Standard mailboxes are in the lobby, including a mailbox for outbound mail. There is also a standalone USPS mailbox on the sidewalk in front of Building 5403, which is picked up at 10:30 a.m.

Renovations

If you are interesting in renovating your unit, please understand that you must:

• Acquire permits from the City of Los Angeles Department of Building and Safety prior to starting work;
• Gain approval from the Association for certain types of renovations prior to starting work;
• Hire licensed contractors with proper insurance; and
• Abide by other rules, such as time restrictions for doing work and disposing of construction waste material.

For more information, carefully review the Rules and Regulations, published Board policies, and other information on this site.

Association Meetings

Homeowners Association meetings take place monthly, typically on the last Monday of the month, in the meeting room of Building 5414. The meeting notice and agenda will be posted in the lobby, and on this website, in advance. Only members of the Association (unit owners) may attend. Tenants, guests, attorneys, etc., may not attend regular Association meetings.

Click here for more information about Association meetings.

To find out exactly when is the next meeting, visit the Association calendar page.