Introduction

Information on this page is provided by Newcastle Manor Homeowners Association ("the Association") to renters as a courtesy only, and no guarantee is made as to its accuracy, completeness, or relevance to your situation as a renter. As a non-owning tenant at Newcastle Manor, you have no formal relationship with the Association. The Association does not own this property; the Association is not your landlord; the Association does not administer your lease agreement or collect rent; and the Association and its agents are not your property manager and do not provide customer service to renters. All requests for service, questions, reports of rules violations, and other complaints should go to the owner of your dwelling unit, who is your landlord.

The only exception is in case of a maintenance emergency when you are unable to reach your landlord. In such cases, you may follow the directions on this page to contact the Association's managing agent to report the issue. The definition of a maintenance emergency is included on this page.

Moving In or Out

Be sure to advise your landlord prior to moving in or out, which includes acquiring or disposing of large appliances or furniture even if you're not changing tenancy. 

For the day of your move, instruct your movers or delivery personnel to position their truck in the driveway of the parking lot near one of the side or rear entry doors. Moving through the lobbies is a violation of rules.

Moving hours are 8:00 a.m. to 6:00 p.m., Monday through Friday, and 9:00 a.m. to 5:00 p.m. on Saturdays and Sundays.

Utilities

Electric, water, and sewer service are provided by LADWP. Whether or how you pay for or otherwise cover costs for these utilities is between you and your landlord.

There is no natural gas service inside dwelling units.

For information on hooking up or otherwise utilizing telephone, television, or Internet, contact your landlord.

For information on trash and recycling, see the link in the next section.

Community Information

Community rules apply to quiet enjoyment, smoking, pets, general conduct in common areas, parking, trash, and use of amenities like the laundry room, barbecues, pools, spas, and gyms. Your landlord is responsible for conveying these rules and ensuring your understanding and compliance.

Although the pages linked below were written with unit owners as the primary audience, you may wish to click the topics below (each opens in a new tab) to become familiar with these aspects of living at Newcastle Manor.

Mail

If you do not have a key to your mailbox, contact your landlord.

Notifications

Most notices posted in the large bulletin board in the lobby relate to Association business applicable to unit owners only. However, notifications that apply to all residents (such as a planned water outage, parking restrictions, etc.) will be posted in the small bulletin boards by each building entryway, as well as in the main lobby. Please be attentive when coming and going whether you go through the side/rear building doors or the lobby.

Entry System

The entry system allows visitors to look up your name on the panel, and then call your landline or mobile phone, which must be in area codes 818, 310, 424, 323, and 747 only. Visitors cannot see your unit number or phone number. When a visitor dials you from the front door, answer the phone, and then you can open the front door of the building by pressing 9 on your phone (if 9 doesn't work, try *9). To add or update your information in the entry system, contact your landlord.